Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.
Chartway Federal Credit Union may, without notice to you, at any time amend these Terms and any other information contained on this website. The latest Terms will be posted on our website, and you should review the Terms prior to using the website. Your continued use of the website after any changes to these Terms are posted will be considered acceptance of those changes.
Scope of Terms
The Chartway Federal Credit Union Website; their past, present and future versions; all pages found within the Chartway Federal Credit Union Website; the material and information on the Chartway Federal Credit Union Website; all graphics, text, images, audio, videos, webinars, designs, compilation, advertising copy, articles, user interfaces, artwork, any computer applications, any and all copyrightable material (including source and object code) and all other materials, including without limitations the design, structure, “look and feel,” and arrangement of such content contained on the Chartway Federal Credit Union Website (hereinafter, the “Content”); trade names, trademarks, service marks, logos, domain names, and other distinctive brand elements, whether registered or not are owned, controlled or licensed by or to Chartway Federal Credit Union, and are protected by intellectual property laws (the “Intellectual Property laws”), including but not limited to copyright, trademark, trade dress, domain name, patent, trade secret, international treaties and other proprietary rights and unfair competition laws. In using the Chartway Federal Credit Union Website or the Content, you acknowledge and agree to abide by all applicable Intellectual Property laws, as well as any specific notices contained on the Website. All rights not expressly granted are reserved.
The Chartway Federal Credit Union Website and the Content may not be copied, reproduced, modified, adapted, translated, transmitted, displayed, published, posted, resold, or otherwise distributed in any way without Chartway Federal Credit Union’s express prior written authorization. You are granted permission to display on your computer, print, and download the Content on this Website solely for your own personal, non-commercial and educational use. You must retain copyright and other notices on any copies of the Content you make. Certain Content and documents available on this Website are open source Content and documents subject to the applicable open source license and are so marked. Your use of those materials is governed by the individual applicable license. Unauthorized use of the Chartway Federal Credit Union Website or the Content contained on or available through the Chartway Federal Credit Union Website or any linked websites may violate applicable Intellectual Property laws or other laws.
Links to Other Websites
Information Collection and Use
To enrich your online experience, Chartway Federal Credit Union uses “cookies” and similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer. A “cookie” is a small file containing information that is placed on a user’s computer by a web server. Typically, these files are used to enhance the user’s experience of the site, to help users move between pages in a database, to customize information for a user, and to track the user, their usage of www.Chartway.com, and their website access preferences. Any information that our web servers may store in cookies is used for internal purposes only.
If you wish to receive information from us, you will be required to provide personal information such as your name, email address, etc. We will only use this personal information to provide the service or information that you request. We will not sell, rent, license, or otherwise share your personally identifiable information, including your e-mail address.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
Nevada law gives Nevada consumers the right to request that a company not sell their personal information. This right applies even if their personal information is not currently being sold. If you are a Nevada consumer and wish to exercise this right, please submit your request by contacting Chartway Federal Credit Union.
California Privacy Rights (FOR CALIFORNIA RESIDENTS ONLY)
Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of customers' personally identifiable information with third parties. These businesses are required to accept requests for disclosures of these policies from customers but are only required to honor one request per calendar year. Businesses have thirty (30) days to respond to each inquiry to the designated address. Each inquiring customer will receive an explanation of the categories of customer information shared and the names and addresses of any third-party businesses. In limited circumstances, customers' failure to submit requests in the manner specified will not require a response from the business.
If you are a California resident, you may request such information from Chartway by sending a letter to the address listed below. In your letter, please provide your name, address and email address, as well as a request that we provide such information to you, by using the following or similar language, “I request that Chartway provide its third party information sharing disclosures required by section 1798.83 of the California Civil Code.”
Changes to Our Policy
Chartway Federal Credit Union reserves the right to change this policy without notice. Use of the Chartway Federal Credit Union website constitutes consent to any policy then in effect.