Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.
As a Chartway Member, you belong to a group 190,000 strong. You are part of a network of people who live and work alongside you. Everyone at Chartway -- in your local branch, on the phone, and online -- is there to help you reach your potential and help you and your family thrive.
Every day at Chartway, our Team Members are working to create a more personalized, connected experience for our members. We are passionate about innovation and continue to improve our products and services, create new tools, apps and platforms for convenient access, and provide branches in your community that are constantly evolving to meet your financial needs.
The main difference between a credit union and a bank is that when you become a member, you are actually part owner. As a not-for-profit organization, we make all of our decisions based on our members’ needs, not those of a group of stockholders and investors like many financial institutions.
Simply put, as a member, YOU come first – always. With 190,000 members and $2.6 billion in assets, we are a full-service lender and able to stand by our brand promise – to help you thrive financially.